MEANS TV USER GUIDE



Thanks for joining Means TV!


As a subscriber, you can access our full content library from a variety of devices.


To ensure the best possible viewing experience, we've compiled the below FAQ and answers.


Where can I watch Means TV?
Subscribers can watch Means TV from anywhere in the world.

Means TV is available to watch on desktop, Andriod and iOS apps and smart TV devices like Roku, Fire and Apple TV

Sign in or make an account here.

How much does Means TV cost?
Means TV costs $10/month or $110/year.

Both of these plans give you full access to our entire library which is updated on a weekly basis.




Sliding scale subscriptions 
If $10/month is not affordable, we offer monthly subscriptions anytime to anyone. No questions asked. Send us an email and let us know what is affordable (including $0), and we'll get you set up: contact@means.media.



How do I manage my account / profile?
On desktop, manage your profile by clicking Profile in the navigation bar at the top of the page or by going to https://means.tv/dashboard.

On mobile apps, you can manage your profile by going to furthest right tab that has a gear icon at the very bottom.


How do I cancel my subscription?
Click here to cancel your subscription at anytime.


Billing

Monthly subscribers are charged each month on the day they made their first payment. You will receive a reminder email 7 days prior to being billed.

You can manage your plan and payments here.




How do I adjust the quality of the video?
Click the gear icon in the bottom right corner of the viewing window to adjust the quality of the video. If you’re experiencing lag or connection issues, the cause is usually your internet speed/bandwidth.

If you’re experiencing technical issues, email contact@means.media.




Does your viewer support picture-in-picture viewing natively?
Yes. If you select the little window with an arrow icon in the bottom right hand corner of the viewer, you can access the picture-in-picture feature.




Can I download movies on my phone so I can watch them even if I don’t have internet connection?
Yes. On our mobile apps, you can download compressed versions of our content to view while you aren’t connected to the internet. Like on a plane, or in a desert, idk.




How do I use subtitles?
Most of our films will have subtitles in english and some have subtitles in other languages. To access subtitles you can click CC on desktop and smart tvs, and on mobile select the little text bubble next to the play icon.

If you are looking for subtitles in a non-english language, check the version of the film labeled “international” and that is where you will be able to find other languages if they’re available.

We are working on adding more languages all the time. If you want subtitles in a specific language for a specific piece of content, email us and we’ll do our best to make it happen.




Got questions or need help?
Contact Us: contact@means.media